Go to Settings > Devices > Audio Devices. You can also view the contents of that Quick Start Guide below:Īdjust the master volume of the incoming chat audio. You can download theRecon Chat Quick Start Guide here. However, this will cause the Chat Volume Control on the Stealth 520 headset to adjust all volume, so it is not recommended. If you select 'All' for 'Output to Headphones', the PS4 will begin to send all audio via the USB port and audio will stop playing through your TV. Please note that this does not apply to audio via USB. It cannot be disabled, so you can mute your TV to prevent this from happening. The PS4 allows audio output via optical and HDMI simultaneously. Why does game audio still play through my TV when the Stealth 520 is connected?Ī. If the volume controls still aren't working correctly, please contact our Support Team for assistance. You should now be able to hear game audio through the headset and adjust game volume independently with the headset's Game Volume Control. Set Output to Headphones to Chat Audio <- *IMPORTANT* Set Volume Control (Headphones) to the maximum level. Select USB Headset (Turtle Beach Stealth 520 Chat) for Input & Output Devices Go to Settings > Sound and Screen > Audio Output Settings > Audio Format (Priority)ĥ. Select Dolby Digital 5.1ch ONLY (Do not select DTS 5.1ch).ģ. Go to Settings > Sound and Screen > Audio Output Settings > Primary Output Port > Digital Out (OPTICAL)Ģ. To ensure proper setup, please check the following:ġ. If you find that the Chat Volume Control on the Stealth 520 headset adjusts all volume (both game and chat audio) and the Game Volume Control doesn't work, then the PS4 settings may not be configured correctly. If you're unable to access the form you can contact our team via email.The following applies to the Stealth 520 on the original PS4 (2013) and PS4 Pro. Keep an eye on the lower right hand corner of your browser window for the live chat icon when filling out the form or visiting another page on our site. That's available directly on the main Turtle Beach website. The team can also be contacted via Live Chat between 9:30 AM EST and 4:30 PM EST from Monday through Friday. To do that, please fill out the form at the link below. If you go over the process listed above and continue to have the same inconvenience when you set your headset back up with your console, you will want to reach out directly to our support team for further assistance. If the Audio Hub does not prompt you to update, disconnect the USB cable from the headset and your computer, then go back and try steps 2-6 again. (If the Audio Hub prompts you to connect a device, make sure the transmitter is connected to a USB port on the computer.) The Audio Hub will prompt you to update the headset. Hold down the MODE button while connecting the other end of the USB Cable into your computer USB port. (If it turned on, power it OFF again, and make sure it stays off.)Ĭonnect the small end of the USB Cable to the Headset’s USB-C port. Make sure the headset is still powered OFF. Open the Turtle Beach Audio Hub application on your Windows PC or Mac computer.Ĭonnect the Stealth 600P Gen2 transmitter to a USB port on your computer. NOTE: The latest Audio Hub can be downloaded at *** Start this process with the Headset powered OFF and its USB cable disconnected at both ends. The idea is to wipe clean the headset and its transmitter's programming, then install the programming again from scratch, to ensure a new, clean installation. Please try a force-update/restore with the Turtle Beach Audio Hub application for Windows or MacOS.
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